Effective from: 1st June 2026
Krafteey Luxe Events LLC (“KLE”, “we”, “us”, or “our”) operates the website [enter URL]. This Privacy Policy describes how we collect, use, and share your personal information when you visit our site or book our luxury event planning services.
We value your trust. Protecting your data is as important to us as designing your perfect celebration. Please read this policy carefully.
We collect personal information that you voluntarily provide to us. This includes your name, email address, phone number, mailing address, event date, guest count, budget range, and any event details you share through our inquiry form, consultation calls, or email.
We also collect payment information when you secure your date with a deposit or final balance. This includes credit card details, billing address, and transaction history. All payments are processed through secure third party processors. We do not store full credit card numbers on our servers.
When you visit our website, we automatically collect certain technical information. This includes your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. We use this data to improve our website performance and understand how visitors find us.
We use cookies and similar tracking technologies. Cookies are small files stored on your device. They help us remember your preferences and analyze site traffic. You may disable cookies through your browser settings, but some website features may not function properly.
We use your personal information to provide our luxury event services. This includes responding to your inquiries, sending custom proposals, processing deposits and final payments, scheduling consultations, coordinating with vendors, and delivering décor, backdrops, ballоon installations, photo booth, and DJ services.
We may also use your information to send important updates about your event, policy changes, or appointment reminders. With your permission, we may send promotional emails about seasonal offers, new services, or event planning tips. You can opt out of marketing emails at any time by clicking the unsubscribe link.
We do not sell your personal information to third parties. We share your data only when necessary to fulfill your event. This includes sharing your event date, venue address, and setup instructions with our design team, balloon artists, photographers, and subcontractors who help execute your celebration.
We may also share information with payment processors (like Stripe or PayPal), email service providers, and website hosting platforms. These third parties are contractually obligated to protect your data and use it only for the services they provide to us.
We may disclose your personal information if required by law, subpoena, or court order. We may also share data to protect our rights, safety, or property, or to prevent fraud or illegal activity.
We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes using secure socket layer (SSL) technology on our website, encrypting sensitive data during transmission, and limiting employee access to your information.
However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. You share information at your own risk. We encourage you to use strong passwords and keep your account credentials confidential.
Residents of North Carolina and other US states have certain rights regarding their personal information. You may request access to the personal data we hold about you. You may ask us to correct inaccurate information or delete your data, subject to legal or contractual restrictions.
To exercise these rights, contact us at info@krafteeyluxeevents.com. We will respond within 30 days. We may ask you to verify your identity before processing your request.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately. We will delete such information promptly.
Our website may contain links to external sites, such as Instagram, Facebook, Pinterest, or payment gateways. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before providing any personal information.
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We will notify you of material changes by email (if you have provided one) or through a notice on our website homepage. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements. For clients who book our services, we keep records for seven years to comply with tax and contract laws. For inquiries that do not result in a booking, we retain your data for two years.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). These include the right to know what personal information we collect, request deletion of your data, and opt out of the sale of your information (we do not sell your data). To exercise CCPA rights, contact us with “California Privacy Request” in the subject line.
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Krafteey Luxe Events, LLC
Email: info@krafteeyluxeevents.com
Phone: (919) 961-2977
Website: [enter URL]
Mailing address available upon request.